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Heat Pump Installations in Kent

Heat Pump Installations in Kent

If you are looking for a reliable and efficient way to heat your home, then a heat pump installation may be the perfect solution for you. Heat pumps are a great alternative to traditional heating methods, and they can be installed in any home, regardless of the size, age or style. Are you located in Kent and interested in installing a heat pump? Then please contact us today for more information on heat pumps in Kent. We would be happy to discuss your options and help you find the perfect renewable heating solution for your home.

Our recent Heat Pump installations in Kent

We are the No. 1, heat pump company in Kent and have over 20 years of knowledge and experience in heat pumps and renewable heating solutions. Look at some of our heat pump installations in Kent in our heat pump case study section, showing some of the great work our heat pump engineers carry out.

What is a Heat Pump?

A heat pump is a low cost and environmentally friendly way to provide heating and hot water to your home. By harnessing renewable energy, you can reduce both your heating bills and your impact on the environment

Why Choose the Reina Group?

We are at the forefront of renewable heat pump installation in Kent & heat pump installation in the South East, including London and have over 20 years of renewable heating & plumbing experience.  We are approved MCS heat pump installers in Kent, which give greater consumer protection and allows our heat pump installations to be eligible for government grants.  As well as….

  • We have installed 1000+ heat pump installations in Kent.
  • We are passionate about reducing the carbon footprint.
  • We have highly skilled professional heat pump engineers.
  • We send indicative quotes almost immediately, using our state-of-the-art software.
  • We provide excellent Heat Pump support for our installations.
  • Our highly skilled engineers are professional, experienced, and courteous.
  • Our dynamic team have great vision and offer value engineering solutions.

We offer approved heat pump installation services relating to the industry’s leading manufacturers, for both Air and Ground Source Heat Pumps. This includes brands such as Thermia, Daikin, Nibe, Vaillant, Stiebel Eltron, Kensa, and Mitsubishi

Our Heat Pump Services:

We provide an exemplary heat pump installation service in Kent which includes a full heat loss survey and design service.  Our heat pump process is easy, and we have one thing on our mind with all our heat pump installations and that is our customer.

How it works:

  1. Use our heat pump calculator by answering a few questions about your home and get your heat pump installation price.
  2. We will contact you to book a full Heat Loss Survey (A MCS-approved quotation will be supplied & your application for Boiler Upgrade Scheme will be processed).
  3. On completion of your survey, we will provide a full quotation & proposal for your heat pump installation.
  4. If you like the quote, we’ll book in an install date once we’ve received your 25% deposit.
  5. 3 weeks prior to the install date, we’ll ask for a further stage payment of 35%
  6. On the day of commencement our professional & friendly engineers will be on site bright & early to make a start.  Your third stage payment of 25% will be due.
  7. A standard heat pump install will take 5 days (subject to job details), your brand-new heat pump will be commissioned & handed over.
  8. Start to save money on your fuel bills & help the environment by lowering your carbon footprint.

What is the difference between Air and Ground Source Heat Pumps?

Air Source Heat PumpGround Source Heat Pump
ASHP extracts heat from the airGSHP extracts heat from the ground via brine running through underground pipes
The ASHP is relatively compact and can be installed on an outside wall.With a GSHP the property requires enough land to accommodate the ground loop trenches.
ASHP is cheaper than a GSHPGSHP are more expensive due to excavation of the trenches and installation.
Air Source Heat Pump vs Ground Source Heat Pump

Which Heat Pump installation is right for you?

Choosing which heat pump type is best for you depends on many factors, including the size of a property, type of building and what it is used for. The process is also a factor, with ground source options proving popular for new build properties where they can be fitted during the building process, and air source models being a less intrusive option for existing homes.

A comprehensive guide to Heat Pumps

In this guide we will tell you about measures you can take to improve your home’s energy efficiency, explain how heat pumps work and how you can benefit from them, as well as providing advice and tips.

Frequently asked Questions:

How does a Heat Pump work?

An Air Source heat pump works like a refrigerator but in reverse. It absorbs heat from the outside air into a liquid at a low temperature, then the heat pump compressor increases the temperature of this. The heat generated is transferred via a condenser into the property’s heating or hot water system. The refrigerant continues to circulate within the system and passes through an expansion valve to cool the temperature down to start the cycle again.

Will a Heat Pump heat a building on the coldest days?

Yes, it will. Thousands of these systems have been installed for many years in some of the coldest parts of the world.

Heat Pump technology was primarily developed in Sweden where the winters are long and harsh so heat pump systems can most definitely cope with British winters, which are relatively mild in comparison. The key to their success is the detailed design and specification process that ensures the system can produce enough energy for the application. Both types of Heat Pump systems work in a similar method to refrigerators, except in reverse.  Air Source Heat Pumps can extract heat from the air even when temperatures are as low at -15 degrees centigrade. The ground stays at a relatively constant temperature throughout the year so Ground Source Heat Pumps are capable of working all year round.

Will Heat Pumps provide enough hot water for baths, showers and domestic hot water?

With the correct design and equipment, all domestic hot water requirements would be provided by the Air Source or Ground Source Heat Pump throughout the year.

This is explained more on our dedicated Heat Pumps and domestic hot water page.

Can a Heat Pump also be used to cool my property?

To provide cooling, Heat Pumps can be reversed, extracting heat from the home and releasing it outside. If you have an Air-to-Air Heat Pump installed, Heat Pump cooling systems work similarly to air conditioning units. In the UK the default setting on a reversible Heat Pump would be heating. Reversible heat pump systems are designed to work adequately in both modes, however the efficiency is typically slightly less than two separately optimised pumps. If you are looking for an Air-to-Water Heat Pump system it would be necessary to install a fan unit inside your home to circulate cold air within the building.

Only some models of heat pumps can act as both heating and cooling units, so if you have this requirement please do let us know in your enquiry so that the right solution can be designed and installed for you.

Why should I consider a Heat Pump?

Heat Pumps have many advantages over more traditional technologies, the main ones being:

  • Cost efficiencies – Heat Pumps bring savings on current and future fuel costs because they are much more efficient than the traditional alternatives. The latest technology for traditional oil, gas or liquid petroleum gas (LPG) boilers can only return a maximum of 90% efficiency. A heat pump on the other hand can return efficiencies up to 400%.
  • Boiler Upgrade Scheme – The Boiler Upgrade Scheme offers an upfront £7,500 government voucher given to households to help towards the capital costs of installing clean renewable heat from low carbon technologies such as heat pumps.
  • Environmental – By using natural energy from the air or ground, Heat Pumps produce only a fraction of the CO2 emissions of traditional technologies, hence the reason the Government is so anxious to promote them. 
Additionally, in the case of oil, there can be significant environmental pollution in the case of a spillage or leak.
  • Safety – Heat Pumps eliminate the risk of gas explosions or carbon monoxide poisoning. Traditional oil and gas boilers have to operate at very high water temperatures. This carries with it the risk of burns or scalding from hot water or radiators, especially where young children are around. Heat Pumps are able to operate at much lower, and hence safer, water temperatures. This lower temperature operation also improves system efficiencies.

How is the heat from a Heat Pump distributed around the house?

Existing distribution systems e.g. radiators, under floor heating or a mixture of both, are used for heat distribution in your building. In commercial buildings, air distributed systems can be used.

Do Heat Pumps make much noise?

No, they hum like a large refrigerator. The units we supply have had many years of research and development to minimise any noise.

GSHPs are quieter than ASHPs. This is because they have no need for a fan and there is a reduced compressor power capacity requirement because heat extracted from the ground is generally warmer than that from the air.

ASHP noise is only generated when it is in operation and has been compared to anything from a modern washing machine on a spin cycle to a chest freezer. Any noise generated will largely be minimised by double glazing.

Can a Heat Pump system be placed in an old building?

Yes; systems can be installed into all types of building. For older or more complex buildings more engineering design may be required than for newly constructed ones.

Can I heat a swimming pool with a Heat Pump?

Yes; a system can be designed to either have a dedicated pump for an indoor or outdoor pool or it can be integrated with a heating and hot water system for the whole of your property.

For more information, read our Heat Pumps for Swimming Pools .

Which manufacturer or installer of Heat Pumps should I choose?

To qualify for the Boiler Upgrade Scheme you will need to install a Microgeneration Certification Scheme (MCS) approved heat pump and use an MCS accredited installer.

We at the Reina Group are MCS accredited installers and will only recommend MCS approved Heat Pumps that are known to be tried and tested for efficiency and reliability. Although we are independent of Heat Pump manufacturers, we are approved partners for the leading manufacturers in the UK including Nibe Energy Systems, Danfoss Heat Pumps, Vaillant, Mitsubishi Ecodan Heatking (TEV and Daikin Altherma)

Can you use existing radiators with a heat pump?

Yes, it may be that your existing radiators are suitable to work with a heat pump.  When assessing your property, we will make a recommendation if new radiators are required.

It is not mandatory under MCS-certification (link) or the BUS (link) to have new radiators but we will recommend them if we feel it is necessary to ensure that all individual rooms reach the desired design temperatures.

How much bigger do radiators need to be for a heat pump?

Radiators do not need to be any bigger for a heat pump, we will make an assessment during the initial site visit and recommend if new radiators need to be installed.

Contact the Reina Group Heat Pump team on 01303 248648 (option 3) or email us at for further details. We supply an indicative quote on how much the initial cost of your Heat Pump installation is with our Instant Heat Pump Quote Tool,  showing your saving of £7,500 through the Boiler Upgrade Scheme.

Accreditations in place The Reina Team Contact Us Instant Heat Pump Quote


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