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Heat Pump Servicing and Aftercare

Although Heat Pumps require little maintenance compared to many other heating systems and cooling systems, it is important that they are regularly serviced. This will maintain greater efficiency and ensure maximum manufacturer warrantee periods. In addition, RHI tariff payment conditions require heat pumps to be regularly maintained.

Give yourself confidence that your Reina Heat Pump installation can be looked after in years to come.  For complete peace of mind we will automatically contact you to book in your annual yearly service.

Service requirements are dependent on the type of heat pump installed. Air Source Heat Pumps may look like there is little to maintain, but there are many things to check to ensure the Heat Pump performs optimally.

Our highly trained engineers will service your Heat Pump in accordance with the Heat Pump manufacturer’s service criteria and in addition answer any questions you may have with your Heat Pump. As part of your service we will check the particle filter, suitable anti-freeze protection, level vessel check, expansion vessel check, brine temperatures.  An annual service will ensure your Heat Pump is running to its maximum efficiency and reduce the likelihood of failure.

Fault finding

If your Heat Pump control panel shows that there is a fault our expert staff can usually locate the source of any problem quickly and get your system up and running again. All our Heat Pump engineers are fully qualified, experienced, heating & plumbing technicians and trained to latest industry standards.

Our Heat Pump engineers benefit from product training at some of the leading heat pump manufacturers such as:-

  • Vaillant
  • Daikin Altherma
  • Danfoss
  • Thermia
  • Kensa
  • Mitsubishi
  • Nibe
  • Stiebel Eltron
  • Heatking

This gives us access to the latest technical information and preferential rates on spares and replacement parts.

Please note that servicing and aftercare is provided only on Heat Pumps installed by Reina Group.  For more information on our heat pump solutions please contact us, either by email on hp@reinagroup.co.uk or telephone on 01303 248648.

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